Frequently Asked questions
How it works, what to expect
Request Appt
custumers request an appt/quote. We will respond back with a quote for the service needed.
Once quote is approved we will confirm time and date and sometimes ask for a parts deposit so we can acquire parts for service
Appointment
On service day we will reach out to customer if we are running late or early but otherwise we will arrive to address provided.
Unfortunately we work on cars, older cars at that. we do experience delays so we ask for your patience.
We currently drive a truck and trailer set up. so we will need space to park or just advise us if you are in a private parking lot, parking garage or on a busy road so we can plan ahead
If you plan on buying your own parts please be sure to communicate that, also please buy correct parts prior to appointment. We do not wait for customers to go get parts. even if its real quick
FAQ
-
Will you run away with my deposit? no, but we will keep a deposit if you don't communicate with us and or make us wait longer than 20 mins
-
Can you use the parts if I buy them? yes! we are happy to use those parts as long as they are correct, of quality. we do not warranty customer provided parts.
-
What if I buy the incorrect parts and you start to take my car apart? we will always try to check it isn't always possible but if parts are incorrect customer is liable for the time it took to disassemble vehicle and to reassemble
-
We do not wait for customer to go get parts when we arrive.
Frequently Asked questions
How it works, what to expect
Request Appt
custumers request an appt/quote. We will respond back with a quote for the service needed.
Once quote is approved we will confirm time and date and sometimes ask for a parts deposit so we can acquire parts for service
Appointment
On service day we will reach out to customer if we are running late or early but otherwise we will arrive to address provided.
Unfortunately we work on cars, older cars at that. we do experience delays so we ask for your patience.
We currently drive a truck and trailer set up. so we will need space to park or just advise us if you are in a private parking lot, parking garage or on a busy road so we can plan ahead
If you plan on buying your own parts please be sure to communicate that, also please buy correct parts prior to appointment. We do not wait for customers to go get parts. even if its real quick
FAQ
-
Will you run away with my deposit? no, but we will keep a deposit if you don't communicate with us and or make us wait longer than 20 mins
-
Can you use the parts if I buy them? yes! we are happy to use those parts as long as they are correct, of quality. we do not warranty customer provided parts.
-
What if I buy the incorrect parts and you start to take my car apart? we will always try to check it isn't always possible but if parts are incorrect customer is liable for the time it took to disassemble vehicle and to reassemble
-
We do not wait for customer to go get parts when we arrive.